Shield
They owe you more than that. Let us handle it.
Shield is the collision shop that doesn't just fix your car — it fights for the repair you deserve. Every dent pulled. Every estimate defended. Every dollar recovered.
recovered from insurers this year
Documented. Approved. Deposited.
supplements approved
Line items they tried to cut. We got them back.
claim success rate
Across all carriers, all damage types, since 2019.
"Can the shop actually negotiate
with my insurance company?"
Yes — and in most states, you have the legal right to choose your repair facility. Your insurer cannot force you into a preferred shop. What they can do is write an estimate that underpays for the actual damage.
That's where Shield steps in. We review every line item, document discrepancies with OEM repair procedures, and submit supplements directly to your adjuster. We've recovered an average of $2,300 per vehicle in supplemental payments that insurers initially denied.
"They got back $2,100 on my Tahoe that State Farm's adjuster said wasn't covered. Shield sent me the approval letter the same week."
— Marcus T., Portland commuter, rear-ended on I-84
"What if the adjuster says
my car is totaled?"
A "total loss" determination isn't always final — and it's often wrong. Insurers calculate total loss using their own valuation tools that frequently undervalue your vehicle by 8–22%.
Shield's technicians document actual repair costs using OEM procedures before your adjuster writes a single number. If they declare a total loss, we challenge the valuation with comparable sales data, pre-loss condition records, and aftermarket equipment documentation.
If it is a legitimate total loss, we make sure you receive fair market value — not what their algorithm spits out at 2 a.m.
"GEICO said my Civic was totaled. Shield documented $4,800 in repairs and got it approved. I drove it home two weeks later."
— Priya N., fleet manager, Portland metro
"Do I have to use their
preferred repair shop?"
No. In all 50 states, you have the legal right to choose your own repair facility. When an insurer steers you toward a "preferred" or "direct repair" shop, they are often steering you toward a shop that has agreed to cut corners to keep costs down — not to protect your vehicle's structural integrity.
Preferred shops sign agreements with insurers. Those agreements often cap labor rates, restrict OEM parts, and limit the time a tech can spend on diagnostics. The insurer saves money. You get an inferior repair.
Shield answers to you — not to an insurer's preferred vendor network. We use OEM procedures, document everything, and bill what the repair actually requires.
Your rights after an accident
- ◆Choose any licensed repair facility — no insurer can force a preferred shop
- ◆Demand OEM (original equipment manufacturer) parts on vehicles under warranty
- ◆Receive a written estimate before any work begins
- ◆Approve or deny any supplement changes to your claim
- ◆File a complaint if an adjuster acts in bad faith
- ◆Hire an independent appraiser if you dispute the valuation
"My adjuster called three times trying to get me to use their shop. Shield told me exactly what to say. I came to them instead. Best decision I made."
— David Okonkwo, Portland, insured through Progressive
Get Your Free Claim Review
Show us the damage. We'll show you what they owe you. Upload your photos first — it takes 90 seconds and costs you nothing.
Your Rights After an Accident
Shield Legal Guide
"Your Rights After an Accident:
What Your Insurer Won't Tell You"
A 12-page field guide covering your legal rights at every stage of a claim — from the roadside call to the final settlement check. Written by Shield's claims specialists. No legal jargon. Just the facts your adjuster hopes you don't know.
Email only. No phone calls. Unsubscribe anytime.
They lowballed your estimate.
We'll prove it — for free.
Bring us your estimate, your photos, or just your story. A Shield specialist will review your claim, document what's missing, and tell you exactly how much more you're owed — before you sign anything.